Bhalo Bet Privacy Policy — Your Data Is Safe With Us

01Introduction

Welcome to bhalo bet. Our Privacy Policy ("Policy") explains what information we collect when you use our website or app, how that information is used, and how it is kept secure.

We believe privacy is a fundamental right. By creating an account at bhalo bet, you agree to the terms of this privacy policy. This policy is part of our Terms & Conditions Works in conjunction with.

This policy applies only to the bhalobet.im website. Third-party websites and services are governed by their own privacy policies, for which bhalo bet bears no responsibility.

02What Data We Collect

Bhalo bet collects two types of information — what you provide directly, and what is generated automatically as you use the site.

Personal Information You Provide

Automatically Collected Information

• IP Address & Device Type
• Browser type and operating system
• Time and duration of site visits
• Pages visited and links clicked
• Referral URL (the site you came from)
• Cookie and local storage data

03How information is collected

Bhalo bet collects data through a number of methods. Each method is explained transparently below:

• Registration Form: When you Registration we collect information directly from you.
• Account usage: Transaction data from logins, betting, deposits, and withdrawals is recorded automatically.
• Cookies & Tracking: Cookies are used to analyze browsing behavior on the website.
• KYC Verification: Documents are collected to verify your identity.
• Support Contact: When you contact our support team, the conversation may be recorded.

04Purpose of Data Use

Bhalo bet uses your data only for specific, legitimate purposes. Each purpose is explained in detail below:

• Service Delivery: For account management, betting services, payment processing, and customer support.
• Identity Verification: To verify your age and identity and to prevent fraud.
• Security assurance: To detect suspicious activity and protect your account.
• Legal compliance: To comply with licensing authority directives and financial regulatory requirements.
• Service Improvement: To analyze how you use the platform and improve your overall experience.
• Contact: To keep you informed about important updates, offers, and promotions (only with your consent).
• Responsible Gaming: To identify excessive betting patterns and offer timely support.

05Data sharing policy

Bhalo bet does not sell your personal data and generally does not share it with third parties. However, limited data sharing may be necessary in certain specific circumstances:

• Payment Processor: Necessary data is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions.
• KYC service provider: Documents may be shared with authorised third parties for identity verification purposes.
• Legal authorities: When legally required to do so by court order or government directive.
• Licensing Authority: When required for regulatory audits or investigations.
• Technology Partners: For technology services essential to operating the site — only the minimum necessary data.

The third parties we work with are contractually required to uphold our privacy standards and cannot use your data for any other purpose.

06Data protection measures

Bhalo bet uses multiple layers of security to keep your personal data protected:

• SSL/TLS Encryption: All data transfers on the website are protected with 256-bit SSL encryption.
• Secure servers: Your data is stored in high-security data centres.
• Access Control: Only authorized personnel can access data on a need-to-know basis.
• Regular Security Audits: Regular security audits are conducted by independent third-party experts.
• Two-Factor Authentication (2FA): Option to add an extra layer of security to your account.
• Data backup: Your data is regularly backed up to prevent loss in the event of a technical issue.

07Cookie Policy

Bhalo bet uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

Cookies we use

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your preferences and language settings.
• Analytics cookies: To analyze site usage patterns (anonymized data).
• Performance Cookies: To monitor page load times and detect errors.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

08Your rights

You have important rights regarding your personal data, all of which bhalo bet fully respects:

09Data Retention Period

Bhalo bet does not retain your data beyond what is necessary. In general:

• All relevant data is retained for as long as your account remains active.
• Even after account closure, certain data may be retained for up to 5 years due to legal obligations.
• Transaction records are retained in accordance with financial regulatory requirements.
• Once the retention period ends, data is securely deleted or anonymized.

10Protection of Minors' Data

Bhalo bet is strictly for users aged 18 and above. We do not knowingly collect or process data from minors.

• Age is verified at the time of registration.
• If a minor's data has been collected inadvertently, please notify us and it will be deleted immediately.
• Upon parental request, a child's data can be verified and deleted.

11Changes to the Privacy Policy

Bhalo bet may update this Privacy Policy from time to time. When changes are made:

• Updated policies will be published on this page, and the "Last Updated" date will reflect the change.
• For significant changes, you will be notified by email.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

12Contact Us

If you have any questions or requests regarding our privacy policy, please get in touch:

• General Support: support@bhalobet.im
• Privacy Inquiries: privacy@bhalobet.im
• Response time: Usually within 48 hours